Monmouth Marine Engines, Inc. will not perform any service(s) without a deposit.
A deposit of $300.00 dollars is required for all services.
If you cancel your appointment less than 24 hours prior to your scheduled service, your service deposit is non-refundable.
Workmanship Warranty Policy
Monmouth Marine Engines, Inc. offers a no-charge (6) month warranty on workmanship related to labor performed and (6) months on parts from date the unit serviced is received by owner/agent of the owner or the last labor on repair made in cases where invoicing is incomplete at time of unit release, unless otherwise stated in writing by Monmouth Marine Engines, Inc.
Should the failure be a result of damage or defect of an installed product we reserve the right to use the manufacturer warranty in place of this warranty to resolve the failure.
Any tampering with repairs made, additions or changes to the condition of the product, programming or adjustments after our repair would void this warranty.
If maintenance or repairs are made by another company, during the (6) month time period, we reserve the right to receive proof of said maintenance or repair prior to covering under our workmanship warranty policy.
All workmanship warranty repairs must be made by Monmouth Marine Engines, Inc., unless otherwise authorized by us at the time of failure to be performed by another Distributor or Dealer.
All defective material must be returned to Monmouth Marine Engines, Inc. for final failure analysis and determination of failure. Should parts or inspection results be inconclusive of workmanship Management reserves the right to review and make a decision to resolve the issue.
Limitations & Exclusions
The warranty is limited and is void in situations resulting from misuse of equipment or parts used not for its intended purpose, operator negligence and lack of proper maintenance procedures.
A copy of the repair or invoice number will be needed to prove coverage under this workmanship warranty policy.
Any and all parts supplied by the customer for use during repairs are excluded from this workmanship warranty policy.
The replacement of normal maintenance items (such as filters, belts, hoses, air cleaner, antifreeze and oil) made in connection with normal maintenance services, loss of use of vessel/equipment/unit, revenue, or any other consequential damages or incurred expenses including but not limited to travel time, towing, hotel lodging, rentals, or wages are not covered by this workmanship warranty policy.
There are no extensions on this agreement. This warranty applies to repairs made by Monmouth Marine Engines, Inc. only. Over the counter part sales are covered under manufacturer warranty and are excluded from this workmanship warranty policy.
For additional information, questions or to report a failure, please contact our service department.